Privacy Policy

Effective Date: January 6, 2025 | Last Updated: July 16, 2025

Introduction

Felixa considers protecting your personal information in the emotion tracking and analysis application "Felixa" to be an important responsibility. This Privacy Policy explains how the app collects, uses, and protects personal information.

Information We Collect

Information Provided Directly by Users

Basic Profile

  • Username/Nickname
  • Email Address
  • Date of Birth/Age
  • Gender
  • Profile Image

Emotion and Behavior Data

  • Post Content (Text/Images)
  • Emotion Tags/Scores (96 Detailed Emotion Tags)
  • Reflection Records
  • Location at Time of Posting (Optional)
  • Weather/Temperature Data at Time of Posting

Information Generated by AI Analysis

Detailed User Profile

  • Personality Traits and Behavior Patterns
  • Lifestyle and Habits
  • Stress Factor and Coping Method Analysis
  • Analysis of Mood-Improving Activities
  • Life Goals and Values Analysis

Emotion Analysis Data

  • 5-Dimensional Emotion Analysis Results
  • Stress Level Assessment
  • Emotion Pattern Analysis Results
  • Monthly Insights (18 Categories)
  • Daily Messages (with Crisis Detection)

Automatically Collected Information

Device and Usage Information

  • Device Type/OS Information
  • App Version
  • IP Address
  • Access Time/Frequency
  • Push Notification Token

Information Obtained from Third-Party Services

Authentication Services (Apple・Google)

  • Authentication ID
  • Basic Profile Information
  • Email Address

Purpose of Use

Providing Core Features

  • Providing Emotion Recording and Analysis Features
  • Emotion Analysis Using AI Technology (OpenAI GPT-4o)
  • Providing Data Visualization and Statistics Features
  • Continuous Streak and Effect Visualization Features

Personalization

  • Customization Based on User Characteristics
  • Providing Personalized Advice and Recommendations
  • Self-Care Activity Optimization
  • Personalized Notifications and Reminders

Service Operation and Improvement

  • Maintaining and Improving Service Quality
  • Customer Support and Inquiry Response
  • Usage Analysis and Statistics Creation
  • Fraud Prevention and Security Enhancement

Safety Assurance

  • Crisis Situation Detection and Response
  • Providing Safety Features
  • Detection and Removal of Inappropriate Content

Third Party Sharing

Privacy Protection Policy

We will not provide your personal information to third parties without your consent.

However, the following cases are exceptions: When required by law, when necessary to protect human life, body or property, when necessary to cooperate with national institutions to carry out duties prescribed by law, emergency situations involving user life and safety.

Information Not Shared with Third Parties

  • Detailed Emotion Data in Personally Identifiable Form
  • Location Information
  • Private Post Content
  • Personal Messages and Communication Content

International Data Transfer

Transfer Destination Countries/Regions

This service transfers data to the following countries/regions for service provision:

United States - For use of Supabase, OpenAI, Apple, Google, and Expo services

保護措置

技術的保護措置

  • 適切な暗号化技術の使用
  • セキュアなデータ転送プロトコル

法的保護措置

  • 各国のデータ保護法令遵守
  • 標準契約条項の実装

Data Retention Period

  • アカウント情報:削除から30日後に完全削除
  • 感情記録:削除から30日後に完全削除
  • 利用履歴:削除から1年後に完全削除

Your Rights

  • アクセス権(情報開示請求)
  • 訂正権・削除権
  • データポータビリティ権
  • 処理停止権

Applicable Law and Jurisdiction

Japan Domestic

This Privacy Policy complies with Japan's Personal Information Protection Law and other related laws. Privacy-related disputes shall be under the jurisdiction of the Tokyo District Court.

EU Residents

EU residents are entitled to rights under the GDPR (General Data Protection Regulation).

Account Deletion

About Account Deletion

When you delete your account, all of your data will be deleted and cannot be recovered.

Account Deletion Steps

  1. Open the Felixa App

    First, open the Felixa app and log in to your account.

  2. Navigate to Settings

    Tap "Settings" from the bottom tab bar, then select "Privacy".

  3. Select Account Deletion

    Tap "Delete Account" and confirm the warning message.

  4. Confirm Deletion

    After final confirmation, tap "Delete Permanently" to start the deletion process.

Data to be Deleted

Data Deleted Immediately

  • All posts and attached images
  • Emotion records and analysis data
  • AI analysis results and insights

Data Retained for 30 Days

  • Basic account information
  • Subscription information
  • Recovery is possible during this period

Note: If you have an active subscription, please cancel it before deleting your account. Charges may continue through the store even after deletion.

Contact Us

If you have any questions about this Privacy Policy, please feel free to contact us below.

Personal Information Inquiries

  • Questions regarding the handling of personal information
  • Requests for disclosure, correction, or deletion of personal information
  • Consultation regarding privacy

Please contact us via the in-app contact function or email

Effective Date: January 6, 2025

Last Updated: July 16, 2025

This app is committed to continuously protecting your privacy and striving for highly transparent information disclosure.